ClubHouse Manager

Job Description

Job Title: Clubhouse Manager
Reporting to: Owner and Founder
Hours: Monday to Friday 08:30-18:00, Every other Saturday 08:30-18:00, plus additional hours as required
Line Management of: Club House Chef, Club House Assistants
Primary Location: Honesberie, Priors Hardwick

Main Purpose of the Role

To ensure the efficient and smooth daily operation of the Club House, fostering a warm and welcoming atmosphere for all guests and members.

Key Responsibilities

Customer Service & Front Desk Management

• Manage the front desk and oversee the daily clubhouse operations, ensuring a welcoming, well-maintained environment and smooth functioning of amenities and services.
• Attention to detail in managing all bookings, including lessons and events, while ensuring all daily tasks are handled promptly and professionally.
• Manage and maintain the clubhouse calendar.
• To act as key holder for the clubhouse as and when necessary
• When required, management of cellar operations, including inventory control, stock rotation, and supplier coordination, to ensure optimal beverage quantity.

Event Planning & Execution

• Plan and manage shooting events for up to 20 participants and non-shooting events.
• Support the Sponsorship and Events Team with sales and management of events.
• Ensure necessary food, beverage and staffing support for events.

Team Management & Collaboration

• Oversee the Clubhouse Chef and collaborate to ensure high-quality catering for events.
• Work with the Accounts to manage transactions.

Membership & Sales

• Develop and maintain Honesberie Membership, responding to enquires and oversee renewals
• Drive sales of shooting lessons and experiences with the ability to upsell.
• Manage store credits and promotions

Health & Safety

• Ensure health and safety protocols are followed at all times.

Any other duties, as required.

Skills & Attributes

Essential:

• Strong customer service skills and a customer-centric approach
• Strong organisational skills
• Collaborative team player with a positive attitude
• Exceptional communication skills
• Flexible approach to work
• Level 2 Food Hygiene certification
• Competency in Microsoft Office and Google Suite

Desirable:

• An interest in and understanding of clay pigeon shooting

Benefits:

• Competitive salary based on experience and skill level
• Staff meals Tuesday to Saturday
• Employee discount
• Free parking

To apply, please email your CV and Cover Letter to jenny.peake@honesberieshooting.co.uk

EVENT ADMIN & OPERATIONS